Dental Office Patient Service Specialist

Dental Care Alliance; Fayetteville (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Team-oriented work environment

Modern dental technology

Job summary

Dental One Associates in Fayetteville, GA is seeking a friendly Patient Service Representative to greet patients, answer phones, schedule appointments, and manage front desk tasks. You will work closely with the dental team to ensure a smooth patient experience and handle billing questions.

Applicants should have dental office experience, strong communication and organizational skills, and a customer-first mindset to thrive in a busy, team-oriented environment.

Qualifications

• Dental office experience required.

Responsibilities

• Welcome patients with a friendly and professional attitude
• Answer phones and respond to patient questions and concerns
• Schedule, confirm, and maintain patient appointments
• Follow up with patients regarding cancellations and no-shows
• Register patients and maintain accurate patient information
• Post charges and payments to patient accounts
• Monitor and respond to voicemail
• Help patients understand their treatment and financial arrangements
• Maintain a clean, welcoming reception area
• Work closely with the dental team to provide an excellent patient experience

Skills

Customer service

Phone answering

Scheduling

Teamwork

Communication

Organizational skills

Job description

Dental One Associates in Fayetteville, GA is seeking a friendly Patient Service Representative to greet patients, answer phones, schedule appointments, and manage front desk tasks. You will work closely with the dental team to ensure a smooth patient experience and handle billing questions.

Applicants should have dental office experience, strong communication and organizational skills, and a customer-first mindset to thrive in a busy, team-oriented environment.