Patient Experience Coordinator Dental Front Desk

Calikidzdental; Auburn (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Cali Kids Dental/Next Level Dental is seeking a Patient Coordinator with a warm, outgoing demeanor to keep our front office running smoothly and deliver exceptional patient care. Based in Northern California, the full-time role operates Monday through Friday, 7:45am to 5pm, with no weekend shifts; strong communication and dental billing familiarity are valued.

The ideal candidate is bilingual (Spanish or Russian preferred), dependable, punctual, and capable of multitasking in a collaborative

Qualifications

• Prior experience in customer service, reception, or dental billing preferred.
• Strong communication and interpersonal skills required.
• Proficient computer skills and familiarity with dental management software.
• Team player with a friendly, positive attitude and reliability.
• Able to multitask and manage time effectively.
• Dependable, punctual, and able to work independently or with a team.
• Compassionate and dedicated to delivering exceptional patient care.
• A cheerful attitude and a genuine smile are a must!
• Bilingual abilities preferred (Spanish or Russian).

Responsibilities

• Greet patients warmly on arrival.
• Manage appointments and maintain the front office schedule.
• Answer calls and emails promptly and schedule appointments.
• Verify insurance and assist patients with billing inquiries.
• Keep the front office clean and organized.
• Collaborate with the team to ensure smooth patient experiences.
• Support marketing and retention efforts.

Skills

Customer service

Reception

Accounts payable

Dental billing

Superior communication

Interpersonal skills

Computer skills

Dental management software

Bilingual

Team player

Multitasking

Time management

Dependable

Punctual

Independent work

Compassionate

Friendly attitude

Cheerful attitude

Tools

Dental management software

Job description

Cali Kids Dental/Next Level Dental is seeking a Patient Coordinator with a warm, outgoing demeanor to keep our front office running smoothly and deliver exceptional patient care. Based in Northern California, the full-time role operates Monday through Friday, 7:45am to 5pm, with no weekend shifts; strong communication and dental billing familiarity are valued.

The ideal candidate is bilingual (Spanish or Russian preferred), dependable, punctual, and capable of multitasking in a collaborative