Patient Experience Coordinator - Behavioral Health

Circle Internet Financial Limited; Round Rock (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

LSCC paid Life insurance

LSCC paid Short-Term and Long-Term Dis

Paid Time Off

403b Employee Retirement Plan

Job summary

Lone Star Circle of Care in Round Rock, TX is seeking a Front Desk professional to be the first contact for patients. You will check in patients, verify insurance, collect copays, schedule appointments, and support daily clinic operations.

The ideal candidate has at least 6 months of administrative experience, preferably in a medical setting, and is proficient with MS Office. Bilingual English/Spanish is a plus to serve our diverse community.

Qualifications

• Minimum of six (6) months of experience in a professional administrative environment.
• Preferred: experience in a medical office or healthcare setting.
• Preferred: proficiency with MS Office Suite.

Responsibilities

• Upon arrival, clean and prepare the lobby
• Greet patients as they arrive using AIDET/LOC technique
• Check in patients and update patient charts as necessary
• Verify insurance and collect any copays as necessary
• Schedule appointments, answer phone calls, sort faxes, and complete any additional tasks
• Perform closing procedures at the end of each shift

Skills

Bilingual English/Spanish

Problem-solving

Tools

MS Office Suite

Job description

Lone Star Circle of Care in Round Rock, TX is seeking a Front Desk professional to be the first contact for patients. You will check in patients, verify insurance, collect copays, schedule appointments, and support daily clinic operations.

The ideal candidate has at least 6 months of administrative experience, preferably in a medical setting, and is proficient with MS Office. Bilingual English/Spanish is a plus to serve our diverse community.