Patient Experience Coordinator

Talentify; Pinehurst (NC); On-site; USD 36,000 - 52,000; Full time

Job summary

Talentify is seeking a healthcare administrative support professional in Pinehurst, NC to handle patient registration, scheduling, billing-related tasks, and insurance verification. You will ensure smooth patient flow, manage referrals, and assist with prior authorizations while delivering exceptional customer service.

The role emphasizes accurate data entry, timely communication with patients and providers, and contributing to efficient office operations in a fast-paced environment.

Qualifications

• High School graduate; knowledge of medical terminology.
• Preferred: related college/continuing education or experience in one or more of the listed areas.

Responsibilities

• Registration
• Scheduling
• Estimates/collections
• Communication and exceptional customer service
• Process flow of patient therapy episode of care
• Referral entry
• Verification of insurance and benefits
• Processes prior authorization of services
• Assists in management of work queues as directed

Skills

Customer service

Healthcare office

Billing/coding

Business

Education

High school graduate

Job description

Talentify is seeking a healthcare administrative support professional in Pinehurst, NC to handle patient registration, scheduling, billing-related tasks, and insurance verification. You will ensure smooth patient flow, manage referrals, and assist with prior authorizations while delivering exceptional customer service.

The role emphasizes accurate data entry, timely communication with patients and providers, and contributing to efficient office operations in a fast-paced environment.