Patient Experience Coordinator

Methodist Health System; Midlothian (TX); On-site; USD 38,000 - 48,000; Full time

Job summary

Methodist Health System is seeking a Patient Representative for our Patient Care Facility. You will greet and assist patients, register them in the system, verify insurance, and coordinate with clinical staff to ensure smooth patient flow.

Responsibilities include check-in, data entry, handling payments, and maintaining a tidy front desk. Strong communication and medical terminology knowledge are essential, with experience in medical management software preferred.

Qualifications

• Knowledge of front office procedures and medical terminology.
• Excellent grammar and spelling skills.
• Experience with medical management software preferred.
• Two years in a front office using medical management software preferred.

Responsibilities

• Greet patients promptly and courteously.
• Check-in patients and verify insurance information.
• Register new patients and update demographic data.
• Answer phones and relay messages.
• Assist with billing and entering charges.
• Maintain reception area in neat condition.
• Input daily balance of charges and receipts as assigned.
• Follow established policies and OSHA regulations.

Skills

Strong communication

Medical terminology

Typing 40 wpm

Education

High school education

Job description

Methodist Health System is seeking a Patient Representative for our Patient Care Facility. You will greet and assist patients, register them in the system, verify insurance, and coordinate with clinical staff to ensure smooth patient flow.

Responsibilities include check-in, data entry, handling payments, and maintaining a tidy front desk. Strong communication and medical terminology knowledge are essential, with experience in medical management software preferred.