Patient Experience Coordinator

Select Medical; Manchester (MO); On-site; USD 20,000 - 29,000; Full time

Job summary

Select Medical is seeking a Patient Service Specialist at our Big Bend Sulphur Springs outpatient physical therapy center. This front desk position is full-time and handles patient check-in, phone scheduling, and basic administrative tasks to ensure a smooth patient experience.

Responsibilities include greeting patients, scheduling, coordinating with insurance/payers, collecting co-pays, and processing authorizations.

Qualifications

• High School Diploma or GED is required.
• Preferred: 1 year front desk experience.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Education

High School Diploma or GED

Job description

Select Medical is seeking a Patient Service Specialist at our Big Bend Sulphur Springs outpatient physical therapy center. This front desk position is full-time and handles patient check-in, phone scheduling, and basic administrative tasks to ensure a smooth patient experience.

Responsibilities include greeting patients, scheduling, coordinating with insurance/payers, collecting co-pays, and processing authorizations.