Patient Experience Coordinator - Front Desk & Scheduling

Select Medical; Ashburn (VA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Benefits package

401(k) retirement plan

Job summary

Select Medical in Ashburn, Virginia, is seeking a Patient Service Specialist for our outpatient physical therapy center. This full-time role runs weekdays from 8am to 4:30pm and involves front-desk duties, patient check-in/out, and coordinating scheduling and billing to ensure a smooth visit.

Responsibilities include greeting and registering patients, scheduling appointments, and communicating with attorneys, insurers, and vendors, while handling co-pays and payer verifications.

Qualifications

• High School Diploma/GED required.
• 1 Year of Front Desk Experience.
• 1 Year of Medical Office Experience.
• Preferred: Health Care Experience; Previous Therapy Experience; 1 Year of OP Experience.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Skills

Front Desk Experience

Medical Office Experience

Job description

Select Medical in Ashburn, Virginia, is seeking a Patient Service Specialist for our outpatient physical therapy center. This full-time role runs weekdays from 8am to 4:30pm and involves front-desk duties, patient check-in/out, and coordinating scheduling and billing to ensure a smooth visit.

Responsibilities include greeting and registering patients, scheduling appointments, and communicating with attorneys, insurers, and vendors, while handling co-pays and payer verifications.