Patient Experience Coordinator - Front Desk & Scheduling

Select Medical; Easley (SC); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical/dental/vision coverage

Company match 401(k)

Job summary

Select Medical in Easley, SC is seeking a Patient Service Specialist to greet patients, register them, collect co-pays and coordinate appointments at a busy outpatient physical therapy center. This role combines front desk duties with administrative tasks to support a smooth patient flow.

You will liaise with insurance providers, schedule visits, and help ensure accurate authorizations, verifications and billing processes from check-in to checkout.

Qualifications

• High School Diploma/GED required.
• 1 Year of Front Desk Experience.
• Insurance Verification Experience.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team.
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications.

Skills

Front desk experience

Insurance verification

Education

High School Diploma/GED

Job description

Select Medical in Easley, SC is seeking a Patient Service Specialist to greet patients, register them, collect co-pays and coordinate appointments at a busy outpatient physical therapy center. This role combines front desk duties with administrative tasks to support a smooth patient flow.

You will liaise with insurance providers, schedule visits, and help ensure accurate authorizations, verifications and billing processes from check-in to checkout.