Patient Experience Coordinator

ECLARO; Aurora (IL); On-site; USD 29,163 - 41,535; Full time

Benefits offered by this job

401(k) Retirement Savings Plan

Commuter Check Pretax Commuter Benefits

Medical, Dental & Vision Insurance eligibility

Job summary

A healthcare staffing agency is seeking a Patient Service Representative in Aurora, IL. The representative will ensure exceptional patient experiences, manage appointment scheduling, and handle insurance verification. Ideal candidates will have a high school diploma, with preferences for some college education, electronic medical record experience, and excellent communication skills. This position offers benefits, a shift from 08:00 to 16:30, and a pay rate of $25.66/hour.

Qualifications

• High school diploma or equivalent required.
• Some college education is preferred.
• Experience with electronic medical records is a plus.

Responsibilities

• Provide excellent customer service to patients during their visits.
• Schedule patient appointments and maintain accurate registration.
• Assist in verifying insurance authorizations and collecting payments.

Skills

Excellent oral / written communication skills

Excellent organizational skills

Bilingual (Spanish) capabilities

Flexibility and adaptability

Education

High school diploma or equivalent

Some college

Tools

Electronic medical records (Epic)

Microsoft Office Suite

Job description

A healthcare staffing agency is seeking a Patient Service Representative in Aurora, IL. The representative will ensure exceptional patient experiences, manage appointment scheduling, and handle insurance verification. Ideal candidates will have a high school diploma, with preferences for some college education, electronic medical record experience, and excellent communication skills. This position offers benefits, a shift from 08:00 to 16:30, and a pay rate of $25.66/hour.