Patient Experience Concierge - Physical Therapy Aide

JAG Physical Therapy; Hoboken (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

HSA Options

Term Life Insurance $10k

PTO up to 3 weeks

401(k) with company match

Yearly performance review

Tuition discounts

Job summary

JAG Physical Therapy in Hoboken, NJ is seeking a Physical Therapist Aide to act as the liaison between patients and the Physical Therapist, guiding patients from arrival to departure and ensuring a positive experience.

You will support patient flow, keep the facility clean, manage laundry, and assist with scheduling while maintaining a professional demeanor and team collaboration in a busy outpatient setting.

Qualifications

• Excellent customer service skills and a positive attitude.
• Works well in a team and independently with minimal supervision.
• Maintains a professional demeanor at all times.

Responsibilities

• Call patients into treatment from the waiting room.
• Maintain a clean facility throughout the day.
• Wash and dry laundry and keep towels available.
• Collaborate with team to ensure a positive patient experience.
• Answer phone calls and schedule patients as needed.
• Perform other duties as assigned.

Skills

Customer service

Teamwork

Positive attitude

Multitasking

Job description

JAG Physical Therapy in Hoboken, NJ is seeking a Physical Therapist Aide to act as the liaison between patients and the Physical Therapist, guiding patients from arrival to departure and ensuring a positive experience.

You will support patient flow, keep the facility clean, manage laundry, and assist with scheduling while maintaining a professional demeanor and team collaboration in a busy outpatient setting.