Patient Experience Concierge | Medical Front Desk

Usph; Lenexa (KS); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Benefits package

Professional development

Continuing education

Employee discounts

EAP

Growth opportunity

Job summary

ARC Physical Therapy+ in Kansas is seeking a Medical Receptionist to ensure the smooth flow of patients from check-in to check-out. You will be the first point of contact and support non-clinical patient services with a professional and friendly demeanor.

You will greet patients, answer phones, manage scheduling, perform data entry, maintain charts, and handle payments while supporting a collaborative front-desk environment and a commitment to excellent patient experience.

Qualifications

• High school diploma or equivalent.
• 1+ years of medical front desk experience preferred.
• Excellent telephone and customer service skills.
• Proficiency with Word and Excel; experience with medical software preferred.
• Availability and flexibility with work hours.
• Strong attention to detail and time management skills.
• Ability to work as part of a team and demonstrate a positive, energetic attitude.

Responsibilities

• Greet patients and provide exceptional customer service.
• Coordinate patient care from initial check-in to treatment and check-out.
• Answer phones and manage electronic scheduling.
• Perform data entry and verify personal/financial information.
• Maintain patient charts and electronic medical records.
• Collect, post, and deposit patient payments.
• Fax, file, and complete any other administrative duties as needed.

Skills

Customer service

Telephone skills

Time management

Attention to detail

Teamwork

Flexibility

Education

High school diploma or equivalent

Tools

Word

Excel

Medical software

Job description

ARC Physical Therapy+ in Kansas is seeking a Medical Receptionist to ensure the smooth flow of patients from check-in to check-out. You will be the first point of contact and support non-clinical patient services with a professional and friendly demeanor.

You will greet patients, answer phones, manage scheduling, perform data entry, maintain charts, and handle payments while supporting a collaborative front-desk environment and a commitment to excellent patient experience.