Medical Receptionist

ARC Physical Therapy; Kansas City (MO); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401k

Health insurance

Dental insurance

Paid time off

Professional development

Continuing education

Employee discount program

Employee Assistance Program (EAP)

Job summary

ARC Physical Therapy+ seeks a Medical Receptionist to ensure smooth patient flow and top-notch front-desk service. You will greet patients, handle scheduling, and support non-clinical services while maintaining accurate patient records. This role offers growth opportunities and a comprehensive benefits package. Join a team focused on quality care and patient satisfaction.

Qualifications

• High school diploma or equivalent.
• 1+ years of medical front office experience preferred.
• Excellent telephone and customer service skills; attentive to detail.

Responsibilities

• Greet patients and provide exceptional customer service.
• Coordinate patient care from initial check-in to treatment and check-out.
• Answer phones and manage electronic scheduling.
• Perform data entry and verify personal/financial information.
• Maintain patient charts and electronic medical records.
• Collect, post, and deposit patient payments.
• Fax, file, and complete any other administrative duties as needed.

Skills

Customer service

Telephone etiquette

Data entry

Microsoft Word

Microsoft Excel

Scheduling

Team player

Time management

Education

High school diploma

Tools

Medical software

Job description

At ARC Physical Therapy+, our mission is simple: be a catalyst of change in the marketplace. Through excellence in care, ARC Physical Therapy+ is committed to helping patients recover quickly and get back to what they love to do. With industry-leading physical, occupational, and hand therapy clinics in Kansas, Missouri, and Arkansas we are here to serve our communities and have been doing so for the past 20 years.

As the leading workers' compensation experts, we are focused on industry standard-setting outcomes and individualized treatment that translates to attention to detail, improved patient education, communication, and motivation. If you share the same commitment as we do, want to sharpen, or learn new skills, and love what you do daily, this position may be what you are looking for!

Job Description

As aMedical Receptionist at ARC Physical Therapy+, you will play a crucial role in ensuring the efficient and productive flow of patients. This position also involves being the point of contact for all non-clinical patient services.

• Greet patients and provide exceptional customer service
• Coordinate patient care from initial check-in to treatment and check-out
• Answer phones and manage electronic scheduling
• Perform data entry and verify personal/financial information
• Maintain patient charts and electronic medical records
• Collect, post, and deposit patient payments
• Fax, file, and complete any other administrative duties as needed

Qualifications

• High school graduate or equivalent
• 1+ years of previous medical front office experience preferred
• Excellent telephone and customer service skills
• Proficiency in Word and Excel; experience with medical software preferred
• Availability and flexibility with work hours
• Strong attention to detail and time management skills
• Ability to work as part of a team and demonstrate a positive, energetic attitude

Additional Information

• Excellent benefits package including 401k, health, dental, and generous paid time off
• Multiple opportunities for professional development, specialization, and leadership
• Continuing education
• Employee discount plans
• Employee Assistance Program (EAP)
• Investment from a company that wants you to succeed and thrive

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