Medical Front Desk & Patient Experience Specialist

Metro Physical & Aquatic Therapy; Kansas City (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k

Health insurance

Dental insurance

Paid time off

Professional development

Job summary

ARC Physical Therapy+ is seeking a Medical Receptionist to ensure smooth, efficient patient flow and serve as the main contact for non-clinical services. The role supports front-desk operations, schedules, data entry, and financial processing across our Missouri clinics.

Ideal candidates have 1+ year medical front office experience, strong customer service, and proficiency with Word/Excel and EMR systems. A collaborative, energetic attitude is essential for success in a fast-paced clinic

Qualifications

• High school graduate or equivalent.
• 1+ years of medical front office experience preferred.
• Excellent telephone and customer service skills.
• Proficiency in Word and Excel; experience with medical software preferred.
• Availability and flexibility with work hours.
• Strong attention to detail and time management skills.
• Team-oriented with a positive, energetic attitude.

Responsibilities

• Greet patients and provide exceptional customer service.
• Coordinate patient care from check-in to treatment and check-out.
• Answer phones and manage electronic scheduling.
• Perform data entry and verify personal/financial information.
• Maintain patient charts and electronic medical records.
• Collect, post, and deposit patient payments.
• Fax, file, and complete any other administrative duties as needed.

Skills

Customer service

Telephone skills

Time management

Teamwork

Attention to detail

Positive attitude

Education

High school diploma

Tools

Word

Excel

EMR software

Job description

ARC Physical Therapy+ is seeking a Medical Receptionist to ensure smooth, efficient patient flow and serve as the main contact for non-clinical services. The role supports front-desk operations, schedules, data entry, and financial processing across our Missouri clinics.

Ideal candidates have 1+ year medical front office experience, strong customer service, and proficiency with Word/Excel and EMR systems. A collaborative, energetic attitude is essential for success in a fast-paced clinic