Patient Experience Concierge

Orlando Health, Inc.; Orlando (FL); Presencial; USD 21.000 - 28.000; Jornada completa

Descripción de la vacante

Orlando Health Cancer Institute in Orlando is seeking a Guest Services Representative to deliver exceptional hospitality to patients and visitors in a hospital setting. You will greet guests, assist with inquiries, and coordinate guest needs to ensure a positive experience.

The role requires a friendly, professional demeanor, reliable attendance, and flexibility to work evenings, weekends, and holidays as needed. Join a team dedicated to patient-centered care within a renowned oncology program.

Formación

• High School diploma or equivalent.
• 2 years of customer service experience.
• None.

Responsabilidades

• Greets and welcomes guests promptly upon arrival.
• Assist guests with check-in and provide visitor badges.
• Provide caring attitude and sensitivity to guests' needs.
• Escort guests to in-hospital destinations as needed.
• Respond to inquiries in a timely manner.

Conocimientos

Customer service

Communication

Educación

High School diploma or equivalent

Descripción del empleo

Orlando Health Cancer Institute in Orlando is seeking a Guest Services Representative to deliver exceptional hospitality to patients and visitors in a hospital setting. You will greet guests, assist with inquiries, and coordinate guest needs to ensure a positive experience.

The role requires a friendly, professional demeanor, reliable attendance, and flexibility to work evenings, weekends, and holidays as needed. Join a team dedicated to patient-centered care within a renowned oncology program.