Patient Experience Concierge

Audibel; Burnsville (MN); On-site; USD 47,000 - 51,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan with company匹

Job summary

Audibel is seeking an organized front-office professional to manage patient intake, scheduling, and accounts receivable for our clinic team. You will greet patients, coordinate appointments, and ensure accurate record-keeping and privacy protections.

The role includes supporting outreach and special events to grow patient relationships. The ideal candidate has 1-2 years in customer service or retail, strong communication skills, and proficiency with office software.

Qualifications

• High school diploma or GED required.
• 1-2 years’ experience in customer service or retail preferred.
• Proficient computer skills; experience with Sycle, Pay Junction, Microsoft 365 or similar systems.

Responsibilities

• Greet and check-in patients according to company standards.
• Manage front desk and schedule patient appointments.
• Handle accounts receivable and deposits; maintain cash register and reconcile deposits.
• Maintain patient records and HIPAA compliance.
• Assist in outreach and marketing efforts to build patient base.

Skills

Excellent Customer Service

Organize & multitask

Computer literacy

Communication skills

Attention to privacy (HIPAA)

Education

High school diploma or GED

Tools

Sycle

Pay Junction

Microsoft 365

Job description

Audibel is seeking an organized front-office professional to manage patient intake, scheduling, and accounts receivable for our clinic team. You will greet patients, coordinate appointments, and ensure accurate record-keeping and privacy protections.

The role includes supporting outreach and special events to grow patient relationships. The ideal candidate has 1-2 years in customer service or retail, strong communication skills, and proficiency with office software.