Patient Experience Concierge

Cameronhealth; Angola (IN); On-site; USD 17,000 - 25,000; Part time

Job summary

Cameron Health in Angola, IN seeks a Patient Resource Representative (PRN) to greet visitors, identify them, and direct them to the appropriate department. The role emphasizes friendly, efficient service and accurate registration.

You will use the hospital registration software to enter patient information, coordinate with the Registration Department and other departments, and help ensure a smooth patient experience, including coordinating with volunteers when needed.

Qualifications

• Computer experience required and ability to learn new software.
• Experience in a healthcare setting is preferred.

Responsibilities

• Work weekends and holidays as needed.
• Provide professional, efficient, and exceptional service at all times.
• Greet visitors and guide them to the scheduled department.
• Enter patient information into registration and use tracking software.
• Communicate clearly with the Registration Department and Customer Service.
• Coordinate with departments to address patient needs.
• Report issues via the Event Reporting System.

Skills

Computer experience

Healthcare experience

Education

High School Diploma or equivalent

Job description

Cameron Health in Angola, IN seeks a Patient Resource Representative (PRN) to greet visitors, identify them, and direct them to the appropriate department. The role emphasizes friendly, efficient service and accurate registration.

You will use the hospital registration software to enter patient information, coordinate with the Registration Department and other departments, and help ensure a smooth patient experience, including coordinating with volunteers when needed.