Patient Experience & Clinic Operations Coordinator

Heaton Eye Associates; Tyler (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Affordable Health and Dental

Vision Care

Life Insurance

PTO

401K

Job summary

Heaton Eye Associates in Tyler, Texas, is seeking a Patient Greeter / Administrative Support to welcome patients, assist with registration, and coordinate non-clinical clinic operations. You will work closely with physicians, clinic managers, and front office staff to ensure smooth patient flow and accurate documentation.

The role emphasizes strong customer service, confidentiality, and teamwork, with opportunities to support various administrative projects within the clinic.

Qualifications

• Associate degree preferred or higher.
• Bachelor’s degree preferred.
• Healthcare/medical office experience is a plus.

Responsibilities

• Greet patients and visitors, providing a friendly first impression.
• Assist with patient flow and direct to registration and testing areas.
• Coordinate schedules, appointments, and administrative tasks for physicians.
• Maintain confidentiality and HIPAA-compliant handling of patient information.
• Support front-desk and non-clinical duties as needed.

Skills

Customer service

Communication

Organization

Professionalism

Confidentiality

Multitasking

Education

Associate's degree

Bachelor's degree

Tools

Word

Excel

PowerPoint

Gmail

Job description

Heaton Eye Associates in Tyler, Texas, is seeking a Patient Greeter / Administrative Support to welcome patients, assist with registration, and coordinate non-clinical clinic operations. You will work closely with physicians, clinic managers, and front office staff to ensure smooth patient flow and accurate documentation.

The role emphasizes strong customer service, confidentiality, and teamwork, with opportunities to support various administrative projects within the clinic.