Patient Experience Champion - Full-Time (Weekends Included)

Compass Healthcare; Santa Fe (NM); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Retirement Plan

Health & Wellness Programs

Discount Marketplace

Pet Insurance

Critical Illness Insurance

Commuter Benefits

Job summary

Morrison Healthcare, a Compass Healthcare company, is hiring for a full-time Patient Ambassador at CHRISTUS St Vincent in Santa Fe, NM. The role requires prior food service and customer service experience and offers a Monday–Friday style schedule with weekends included.

The pay ranges from $17.00 to $21.00 per hour, with benefits for full-time staff. As the primary representative of the Patient Experience Team, you will perform patient interviews and new admission visits, ensuring hospitality

Qualifications

• Previous food service and customer service experience is required.
• Ability to interact with patients and families professionally.
• Excellent hospitality and communication skills.

Responsibilities

• Conducts new admission visits to assigned units within timeframe established by unit leadership and patient experience leadership.
• Demonstrates an aggressive hospitality (respect) orientation toward customers and clients.
• Supports client satisfaction at a level that ensures account retention.
• Promotes client awareness of the Patient Experience Program.
• Assists in developing and/or monitoring a department/unit patient satisfaction action plan and reporting to clients as needed.
• Assists in effective employee relations programs at unit site.

Skills

Food service

Customer service

Job description

Morrison Healthcare, a Compass Healthcare company, is hiring for a full-time Patient Ambassador at CHRISTUS St Vincent in Santa Fe, NM. The role requires prior food service and customer service experience and offers a Monday–Friday style schedule with weekends included.

The pay ranges from $17.00 to $21.00 per hour, with benefits for full-time staff. As the primary representative of the Patient Experience Team, you will perform patient interviews and new admission visits, ensuring hospitality