Patient Experience & Billing Coordinator

Reno Orthopedic Center; Reno (NV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid time off and holiday pay

Discounted orthopedic care at ROC

Job summary

Reno Orthopedic Center in Reno, NV is looking for a Patient Services Representative to be the friendly first and last contact for patients. You will check in, collect accurate information, verify identifiers and insurance, and help direct patients to the right resources.

This role emphasizes empathy, attention to detail, and teamwork. You will enter data into the electronic medical record, handle billing information, balance cash at day end, and support a smooth clinic flow.

Qualifications

• High School Diploma is required.
• One year of reception experience is preferred.
• Ability to enter data accurately and assist with billing tasks.

Responsibilities

• Check-in/check-out patients and schedule follow-ups.
• Enter patient demographics and insurance information in the EMR.
• Scan IDs and insurance cards and verify insurances.
• Collect co-pays and ensure billing information is up to date.
• Balance cash drawers at end of day.
• Maintain calm and efficient patient flow through clinics.

Skills

Customer service

Data entry

EMR system

Education

High School Diploma

Tools

Electronic Medical Records (EMR)

Job description

Reno Orthopedic Center in Reno, NV is looking for a Patient Services Representative to be the friendly first and last contact for patients. You will check in, collect accurate information, verify identifiers and insurance, and help direct patients to the right resources.

This role emphasizes empathy, attention to detail, and teamwork. You will enter data into the electronic medical record, handle billing information, balance cash at day end, and support a smooth clinic flow.