Patient Experience Ambassador (Meal & Service)

Sodexo Group; Charlotte, Northern (NC, KY); Hybrid; USD 28,000 - 29,000; Full time

Benefits offered by this job

Flexible schedule

Career development

Comprehensive benefits

Shift meals and uniforms

Job summary

SodexoMagic is seeking a Patient Ambassador to warmly welcome patients and act as a care‑focused experience ambassador at ATRIUM HEALTH BEHAVIORAL HEALTH in Charlotte. You’ll help with meal service, patient interactions, and gathering feedback to improve patient experience.

Flexible shifts and a full‑time schedule, with comprehensive benefits and opportunities for training. Prior health‑care experience not required; teamwork and reliability are valued traits.

Qualifications

• No previous work experience required.
• Must be team‑oriented, adaptable and reliable, with a focus on a safe working environment.

Responsibilities

• Provide nutritional care to patients by assisting in menu selection and delivering meals with direct patient contact.
• Receive and process phone orders.
• Identify patients who have not ordered meals with tray-tracking support.
• Make meal rounds and collect survey information for SodexoMagic leadership.
• Attend shifts on time and with regular attendance.
• Other duties may be assigned as needed by the account and client requirements.

Skills

Team-oriented

Adaptable

Reliable

Customer-service

Job description

SodexoMagic is seeking a Patient Ambassador to warmly welcome patients and act as a care‑focused experience ambassador at ATRIUM HEALTH BEHAVIORAL HEALTH in Charlotte. You’ll help with meal service, patient interactions, and gathering feedback to improve patient experience.

Flexible shifts and a full‑time schedule, with comprehensive benefits and opportunities for training. Prior health‑care experience not required; teamwork and reliability are valued traits.