Patient Experience Advocate I — Full-Time

University of Miami; Miami (FL); Vor Ort; USD 40.000 - 52.000; Vollzeit

Benefits dieser Stelle

Competitive salaries

Comprehensive benefits package

Tuition remission

Zusammenfassung

A prominent educational institution in Miami is seeking a Patient Experience Specialist to enhance communication and address patient feedback. The role requires collaboration with healthcare staff to ensure patient satisfaction and resolve concerns effectively. Candidates should have a Bachelor’s degree and three years of relevant experience, along with strong skills in conflict resolution and interpersonal relationships. This full-time position offers a comprehensive benefits package and a dynamic work environment.

Qualifikationen

• Bachelor’s Degree in a relevant field preferred.
• Minimum three years of relevant experience preferred.

Aufgaben

• Provide service excellence support to patients and staff.
• Act as a liaison for patients and families.
• Investigate and follow up on patient concerns.

Kenntnisse

Attention to detail

Interpersonal relationships

Conflict resolution

Listening skills

Organizational skills

Ausbildung

Bachelor’s Degree in a relevant field

Tools

Microsoft Office

Jobbeschreibung

A prominent educational institution in Miami is seeking a Patient Experience Specialist to enhance communication and address patient feedback. The role requires collaboration with healthcare staff to ensure patient satisfaction and resolve concerns effectively. Candidates should have a Bachelor’s degree and three years of relevant experience, along with strong skills in conflict resolution and interpersonal relationships. This full-time position offers a comprehensive benefits package and a dynamic work environment.