Patient Experience Advocate | Hospitality Concierge

Hher24; Tyler (TX); Presencial; USD 19.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Night shift differential

401(k) with company match

Full suite of benefits for full-time

Team environment that feels like a-fm

Descripción de la vacante

Hospitality Health ER in Tyler, TX is seeking a dedicated Patient Advocate/Hospitality Assistant to provide a compassionate, high-touch patient experience. You will greet patients, assist with needs, deliver meals, and support daily hospital operations to ensure comfort and dignity.

Join a team focused on hospitality, communication, and community outreach, with opportunities to grow within a patient-centered freestanding ER.

Formación

• Customer service experience (healthcare or direct patient care preferred).
• Excellent communication & problem-solving skills.
• Compassionate, professional, and adaptable in fast-paced situations.
• High School Diploma or GED.
• Current, unrestricted driver’s license.
• Flexibility to meet scheduling needs.

Responsabilidades

• Be the warm, welcoming face for patients, families, and visitors.
• Prioritize comfort — answer questions, resolve concerns, and provide assistance.
• Deliver meals, refreshments, and thoughtful touches that enhance the patient experience.
• Support daily operations in the Hospitality Department, anticipating patient and facility needs.
• Accurately complete logs, receipts, and other administrative tasks.
• Work closely with nurses, managers, and directors to keep everything running smoothly.
• Represent HHER at community events as part of our outreach.

Conocimientos

Customer service experience

Excellent communication & problem-solv

Compassionate, professional, and adapt

Educación

High School Diploma or GED

Descripción del empleo

Hospitality Health ER in Tyler, TX is seeking a dedicated Patient Advocate/Hospitality Assistant to provide a compassionate, high-touch patient experience. You will greet patients, assist with needs, deliver meals, and support daily hospital operations to ensure comfort and dignity.

Join a team focused on hospitality, communication, and community outreach, with opportunities to grow within a patient-centered freestanding ER.