ER Patient Experience Specialist - Night Shift

Hospitality Health ER; Longview (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Night shift differential pay

401K with company match

Additional benefits for full-time employees

Job summary

Hospitality Health ER in Longview, TX, is seeking a compassionate Patient Experience Technician to enhance patient comfort and support exceptional healthcare delivery.

The role includes assisting patients in a busy emergency room environment, ensuring their needs are met with warmth and professionalism.

Qualified candidates should possess customer service experience and critical thinking skills to thrive in a dynamic healthcare setting.

Qualifications

• High School Diploma or GED required.
• Customer service experience, preferably in a direct patient care setting.
• Ability to work independently and collaboratively.

Responsibilities

• Deliver exceptional patient experience by assisting in the facility.
• Support medication coordination and patient comfort.
• Communicate effectively and professionally with patients.

Skills

Customer service experience

Critical thinking

Excellent communication skills

Education

High School Diploma or GED

Job description

Hospitality Health ER in Longview, TX, is seeking a compassionate Patient Experience Technician to enhance patient comfort and support exceptional healthcare delivery.

The role includes assisting patients in a busy emergency room environment, ensuring their needs are met with warmth and professionalism.

Qualified candidates should possess customer service experience and critical thinking skills to thrive in a dynamic healthcare setting.