Patient Experience Advocate & Front Desk Specialist

CRH Healthcare, LLC; Perry, Northern (GA, KY); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

On-the-job Training

Employee flat-rate medical services at

Flexible Work Schedules

Generous PTO Plan

Employee Assistance Program

Complimentary Financial Planning

Collaborative Work Environment

Annual Merit Increases

Job summary

CRH Healthcare, LLC is seeking a Front Desk Receptionist to deliver exceptional patient service and provide clerical support to clinical staff in our Georgia clinics.

The role requires a friendly, enthusiastic individual with strong communication skills and the ability to handle front desk duties, insurance verification, and basic EMR tasks. Training is provided, with opportunities for growth in a collaborative environment.

Qualifications

• High school diploma or equivalent.
• Minimum of one year of reception/front desk experience.
• Customer service experience in a healthcare outpatient setting preferred.
• Willing to work up to 12-hour shifts as needed.
• Ability to escort or transport patients by wheelchair or stretcher.
• Detail-oriented with strong interpersonal communication skills.
• Basic computer skills including familiarity with EMR.
• Typing 25 words per minute.

Responsibilities

• Greet patients and visitors in a friendly and helpful manner.
• Check in patients, verify insurances, update information, and collect copays.
• Serve as a patient advocate coordinating with clinical staff and providers.
• Answer incoming phone calls promptly.
• Maintain a neat and orderly waiting room.
• Assist patients with ambulatory difficulties, including wheelchairs or walkers.
• Open and close clinic procedures and reporting.
• Perform additional clerical duties as necessary.

Skills

Customer service

Communication skills

Attention to detail

Typing 25 wpm

EMR familiarity

Flexibility for 12-hour shifts

Education

High school diploma or equivalent

Tools

Electronic Medical Records (EMR)

Job description

CRH Healthcare, LLC is seeking a Front Desk Receptionist to deliver exceptional patient service and provide clerical support to clinical staff in our Georgia clinics.

The role requires a friendly, enthusiastic individual with strong communication skills and the ability to handle front desk duties, insurance verification, and basic EMR tasks. Training is provided, with opportunities for growth in a collaborative environment.