Patient Experience Advocate - Cannabis Retail

AYR Wellness Inc.; Miami (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading cannabis operator in Miami seeks a Patient Advocate to provide extraordinary customer experiences. This role involves educating customers on cannabis products, resolving inquiries, and supporting store operations while ensuring compliance with policies. Ideal candidates demonstrate customer-centric skills, have a high school diploma, and preferably experience in cannabis retail. This is an opportunity to grow in a fast-paced industry with a supportive team environment.

Qualifications

• Must stay current and adhere to all policies and regulations of the state cannabis agency.
• Must meet age requirement as outlined by state cannabis agency.
• Able to pass all background checks as required by state cannabis agency.

Responsibilities

• Provide knowledge and guidance to each customer about Premium Cannabis products.
• Resolve customer questions or concerns quickly and completely.
• Assist management with store operations and ensure compliance with procedures.

Skills

Customer Obsessed

Relationship Building

Results Oriented

Functional/Technical Skill

Education

High school diploma/GED

Job description

A leading cannabis operator in Miami seeks a Patient Advocate to provide extraordinary customer experiences. This role involves educating customers on cannabis products, resolving inquiries, and supporting store operations while ensuring compliance with policies. Ideal candidates demonstrate customer-centric skills, have a high school diploma, and preferably experience in cannabis retail. This is an opportunity to grow in a fast-paced industry with a supportive team environment.