Patient Experience Advocate

A NEW JOURNEY HEALTHCARE AND SENIOR SERVICES LLC; Pennington Acres (SC); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Aflac Guaranteed Life Insurance

Health Insurance

Accidental

Critical Illness

Short Term Disability

401k

Job summary

A NEW JOURNEY HEALTHCARE AND SENIOR SERVICES LLC seeks a patient ambassador to enhance the patient experience by providing non-medical support in patients' homes. You will bridge gaps between patients, families, and staff, offering comfort and companionship while assisting with light tasks and information navigation.

The role emphasizes compassionate communication, patient feedback gathering, and collaboration with nurses to maintain a human-centered environment.

Qualifications

• Non-medical patient support experience preferred.
• Ability to navigate home care environment and coordinate with families.
• Strong communication and compassionate demeanor.

Responsibilities

• Provide non-medical support to patients in their homes.
• Bridge communication between patients, families and staff.
• Assist with administrative tasks and restocking supplies as needed.
• Gather patient feedback and help improve satisfaction.

Skills

Empathy

Interpersonal skills

Active listening

Job description

A NEW JOURNEY HEALTHCARE AND SENIOR SERVICES LLC seeks a patient ambassador to enhance the patient experience by providing non-medical support in patients' homes. You will bridge gaps between patients, families, and staff, offering comfort and companionship while assisting with light tasks and information navigation.

The role emphasizes compassionate communication, patient feedback gathering, and collaboration with nurses to maintain a human-centered environment.