Patient Experience & Administrative Coordinator

Team Rehabilitation Physical Therapy; Royal Oak (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical plan

Dental coverage

Vision coverage

401(k) match

Profit sharing

Equity opportunities

Monthly bonus

PTO + flexible scheduling

CEU stipend

CEU time off

Job summary

Team Rehabilitation Physical Therapy in Royal Oak, MI seeks a Patient Administrative Coordinator to be the friendly first point of contact at our clinic. You will greet patients, verify appointments, and support front-desk operations to ensure smooth visits.

No prior experience is required; a high school diploma is necessary. Strong verbal and written communication skills, plus basic computer literacy, are essential.

Qualifications

• Excellent verbal and written communication skills.
• Solid basic computer skills and comfortable with electronic records.

Responsibilities

• Greet patients in a friendly, outgoing manner and verify appointments.
• Assist patients with insurance questions and explain benefits.
• Maintain patient scheduling and coordinate with clinicians to accommodate visits.
• Input data and manage records in the EMR/billing system.
• Collect copayments and handle receipts and billing tasks.
• Support clinic operations and maintenance of supplies.

Skills

Communication skills

Basic computer skills

Education

High school diploma

Job description

Team Rehabilitation Physical Therapy in Royal Oak, MI seeks a Patient Administrative Coordinator to be the friendly first point of contact at our clinic. You will greet patients, verify appointments, and support front-desk operations to ensure smooth visits.

No prior experience is required; a high school diploma is necessary. Strong verbal and written communication skills, plus basic computer literacy, are essential.