Treatment Coordinator: Educate Patients & Streamline Appointments

Smile Doctors LLC; Madison Heights (MI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Bonus

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

401(k) plan

Paid time off

Paid holidays

Brace discounts

Clear aligner discounts

Job summary

Paschal Orthodontics is seeking a Treatment Coordinator to educate new patients on treatment options, handle financial arrangements, and foster strong patient relationships. You will educate patients on plans, coordinate scheduling, and assist with referrals to specialists when needed.

The role emphasizes outgoing, empathetic communication, proactive follow-up, and teamwork in a growing orthodontic practice. A solid customer-service background is valued.

Qualifications

• High School diploma or equivalent; college education preferred.
• 1 year experience in sales or service industry required.
• Bilingual a plus, but not required.

Responsibilities

• Present orthodontic treatment plans and educate patients on the plan of treatment.
• Educate patients on payment options and practice financial policies.
• Follow up with potential patients to schedule treatment and keep schedules full.
• Coordinate referrals to specialists and assist in local marketing and events.

Skills

Outgoing

Approachable

Empathetic

Education

High School diploma or equivalent

College education preferred

Job description

Paschal Orthodontics is seeking a Treatment Coordinator to educate new patients on treatment options, handle financial arrangements, and foster strong patient relationships. You will educate patients on plans, coordinate scheduling, and assist with referrals to specialists when needed.

The role emphasizes outgoing, empathetic communication, proactive follow-up, and teamwork in a growing orthodontic practice. A solid customer-service background is valued.