Patient Care & Treatment Plan Coordinator

Smile Doctors LLC; Dallas (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive salary + bonus

Health insurance

Disability coverage

401(k) plan

Paid time off

Job summary

Lepley Orthodontics seeks a Treatment Coordinator to educate patients on orthodontic treatment options, discuss financial arrangements, and cultivate strong relationships. You’ll follow up to schedule consultations, verify insurance, and prepare for exams while coordinating referrals as needed.

The role supports local marketing and community events, with an emphasis on building rapport and delivering exceptional patient service.

Qualifications

• Customer-facing sales/service experience.
• Ability to discuss financial options with patients.
• Ability to build rapport with patients.

Responsibilities

• Present orthodontic treatment plans and educate patients on plans.
• Explain payment options and educate on financials.
• Follow up with potential patients to schedule treatment.
• Verify insurance and prepare for patient exams.
• Coordinate referrals to specialists as needed.
• Assist in local store marketing and community events.

Skills

Outgoing

Approachable

Empathetic

Proactive

Adaptable

Excellent communication

Education

High School diploma

College education preferred

Job description

Lepley Orthodontics seeks a Treatment Coordinator to educate patients on orthodontic treatment options, discuss financial arrangements, and cultivate strong relationships. You’ll follow up to schedule consultations, verify insurance, and prepare for exams while coordinating referrals as needed.

The role supports local marketing and community events, with an emphasis on building rapport and delivering exceptional patient service.