Patient Dining Services Manager — Elevate Patient Experience

Sodexo; Lapeer (MI); In loco; USD 65.000 - 84.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, Vision Care

401(k) Plan with Matching

Paid Time Off and Holidays

Tuition Reimbursement

Descrizione del lavoro

Sodexo in Lapeer, MI is seeking a Patient Food Services Manager 2 to oversee the patient dining program at McLaren Lapeer Region Hospital. You will lead daily operations, ensure timely meal service, and drive patient satisfaction through rounding and service recovery.

The role emphasizes people management, setting direction, and improving safety and quality. You will partner with nursing and hospital leadership to meet benchmarks, develop staff, and uphold food safety standards while promoting

Competenze

• Associate degree or equivalent experience required.
• Minimum 2 years of management experience.
• Related experience in patient dining or healthcare operations is required.

Mansioni

• Oversee daily patient dining operations and patient meal service.
• Lead safety, sanitation, and quality initiatives.
• Hire, train, and develop frontline staff and supervisors.
• Rounding with patients and nurses to monitor satisfaction.

Conoscenze

Strong leadership

Healthcare operations

Collaborative relationships

Customer/patient experience

Performance metrics

Food safety & HACCP

Union supervision

Communication & organization

Formazione

Associate degree or equivalent experience

Descrizione del lavoro

Sodexo in Lapeer, MI is seeking a Patient Food Services Manager 2 to oversee the patient dining program at McLaren Lapeer Region Hospital. You will lead daily operations, ensure timely meal service, and drive patient satisfaction through rounding and service recovery.

The role emphasizes people management, setting direction, and improving safety and quality. You will partner with nursing and hospital leadership to meet benchmarks, develop staff, and uphold food safety standards while promoting