Patient Dining Services Leader

Sodexo; Lancaster (Lancaster County); In loco; USD 71.000 - 92.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, Vision Care and Well-

401(k) Plan with Matching

Paid Time Off and Company Holidays

Career Growth Opportunities and Tu it

Descrizione del lavoro

Sodexo is seeking a Patient Services Manager 2 at Penn State Health Lancaster Medical Center to lead daily patient dining operations with a focus on hospitality and safety. You will directly oversee patient meal service, coordinate with nursing and clinical teams, and ensure resources, equipment, and schedules meet goals in a fast-paced healthcare setting.

You will mentor staff, implement service improvements, monitor compliance with food safety standards, and participate in patient experience

Competenze

• Experience leading healthcare, hospitality, or food service teams in a fast-paced environment.
• Strong customer service, communication, and leadership skills focused on patient satisfaction.
• Passion for developing teams and creating outstanding patient experiences.
• Ability to manage priorities, analyze performance metrics, and drive operational improvements.
• Knowledge of food safety, sanitation, HACCP, and regulatory standards.
• Experience supervising union employees is preferred.

Mansioni

• Directs daily operations of patient meal services to ensure resources meet goals.
• Supervises day-to-day activities, delegates tasks, and monitors standards.
• Establishes operating standards and communicates quality improvements.
• Performs audits and prepares reports.
• Manages, schedules, and trains frontline staff and supervisors.
• Coordinates department safety and sanitation.
• Engages with patients and nurses to promote satisfaction.
• Rounding with patients and nurses to promote and improve patient satisfaction.

Conoscenze

Leadership

Healthcare operations

Patient dining

Food service

Customer service

Communication

Team development

Formazione

Associate degree or equivalent experience

Descrizione del lavoro

Sodexo is seeking a Patient Services Manager 2 at Penn State Health Lancaster Medical Center to lead daily patient dining operations with a focus on hospitality and safety. You will directly oversee patient meal service, coordinate with nursing and clinical teams, and ensure resources, equipment, and schedules meet goals in a fast-paced healthcare setting.

You will mentor staff, implement service improvements, monitor compliance with food safety standards, and participate in patient experience