Patient Dining & Nutrition Concierge

The Ohio State University Wexner Medical Center; United States; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

Retirement plan

Job summary

The Ohio State University Wexner Medical Center is seeking a Switchboard Associate 2 in the James | Clinical Nutrition Services department to provide superior customer service by handling internal and external calls and directing them to the appropriate staff.

You will assist patients with room service orders, relay nutrition-related information, and support timely communication to ensure patient dining needs are met and nutritionally balanced meals are arranged.

Responsibilities

• Provide superior customer service in handling calls and directing them to the appropriate personnel.
• Process internal and external calls through an integrated system and relay information to staff.
• Assist patients with room service orders and communicate nutrition-related questions within scope.
• Ensure timely communication so patient dining needs are met with nutritionally balanced menus.

Job description

The Ohio State University Wexner Medical Center is seeking a Switchboard Associate 2 in the James | Clinical Nutrition Services department to provide superior customer service by handling internal and external calls and directing them to the appropriate staff.

You will assist patients with room service orders, relay nutrition-related information, and support timely communication to ensure patient dining needs are met and nutritionally balanced meals are arranged.