Patient Nutrition Services Specialist

The Ohio State University Wexner Medical Center; Columbus (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

The Ohio State University Wexner Medical Center in Columbus seeks a dedicated customer service representative for Nutrition Services. You will handle internal and external calls, direct inquiries to the appropriate staff, and assist patients with room service orders to ensure nutritionally balanced and timely meals.

Responsibilities include using the integrated telephone system and nutrition software, delivering superior service, and relaying information accurately to hospital staff.

Qualifications

• Superior customer service for internal and external callers.
• Processing calls through an integrated computer telephone system.
• Utilization of department nutrition software and communication applications.

Responsibilities

• Handle internal and external calls and direct them to the appropriate personnel.
• Assist patients with room service calls and other nutrition-related inquiries.
• Relay information to staff accurately and timely; respond to nutrition questions within scope.

Job description

The Ohio State University Wexner Medical Center in Columbus seeks a dedicated customer service representative for Nutrition Services. You will handle internal and external calls, direct inquiries to the appropriate staff, and assist patients with room service orders to ensure nutritionally balanced and timely meals.

Responsibilities include using the integrated telephone system and nutrition software, delivering superior service, and relaying information accurately to hospital staff.