Patient Dining Experience Manager

Aramark; Durham (NC); On-site; USD 65,000 - 73,000; Full time

Job summary

Aramark Healthcare+ is seeking a Patient Services Manager to support Duke Regional Hospital in Durham, NC. The role focuses on patient dining operations within the Food & Nutrition Department to ensure a high-quality meal experience for patients.

This position works with clinical and operational teams to implement menus, service standards, and patient satisfaction, while meeting regulatory and nutritional standards in a healthcare setting.

Qualifications

• Requires at least two years of patient food service experience and some management experience is preferred.
• Bachelor's degree or equivalent experience.

Responsibilities

• Manages patient food service activities, complying with established standards.
• Leads patient service staff to ensure meals are properly prepared and delivered to patients.
• Conducts rounds on patients/departments.
• Oversees the diet office and the service ambassador program.
• Record safety and sanitation compliance.
• Supervises tray line operation and/or the room service program.
• Leverage Aramark's coaching model to engage and develop team members to their fullest potential.

Skills

Patient food service experience

Management experience

Education

Bachelor's degree or equivalent experience

Job description

Aramark Healthcare+ is seeking a Patient Services Manager to support Duke Regional Hospital in Durham, NC. The role focuses on patient dining operations within the Food & Nutrition Department to ensure a high-quality meal experience for patients.

This position works with clinical and operational teams to implement menus, service standards, and patient satisfaction, while meeting regulatory and nutritional standards in a healthcare setting.