Patient Dining Experience Manager

Aramark Corporation; Durham (NC); On-site; USD 55,000 - 85,000; Full time

Job summary

Aramark Healthcare+ is seeking a Patient Services Manager to support Duke Regional Hospital in Durham, NC. The role focuses on patient dining operations within the Food & Nutrition Department and aims to deliver a high-quality meal experience for patients.

You will work with clinical and operational teams to implement menus, set service standards, and drive patient satisfaction while ensuring regulatory and nutritional compliance.

Qualifications

• Two years of patient food service experience required; management experience preferred.
• Bachelor's degree or equivalent experience.

Responsibilities

• Manages patient food service activities, complying with established standards
• Leads patient service staff to ensure meals are properly prepared and delivered to patients
• Conducts rounds on patients/departments
• Oversees the diet office and the service ambassador program
• Record safety and sanitation compliance
• Supervises tray line operation and/or the room service program
• Leverage Aramark's coaching model to engage and develop team members to their fullest potential.
• Reward and recognize employees.
• Ensure individual and team performance meets objectives and client expectations.
• Plan and lead daily team briefings.
• Ensure safety and sanitation standards in all operations.

Skills

Patient food service experience

Management experience

Education

Bachelor's degree or equivalent experience

Job description

Aramark Healthcare+ is seeking a Patient Services Manager to support Duke Regional Hospital in Durham, NC. The role focuses on patient dining operations within the Food & Nutrition Department and aims to deliver a high-quality meal experience for patients.

You will work with clinical and operational teams to implement menus, set service standards, and drive patient satisfaction while ensuring regulatory and nutritional compliance.