Patient Dining & Diet Concierge

Baptist Health; Miami (FL); On-site; USD 22,000 - 25,000; Full time

Job summary

Baptist Health in Miami, FL is seeking a patient-focused team member to initiate meal service and ensure meals follow prescribed diets. You will process orders, assemble trays, deliver meals, and help optimize the patient experience through warm, attentive service.

The role requires a High School Diploma, food safety certification within 90 days, and strong communication. You will work with dining services, verify allergies, and support enteral supply delivery while maintaining safety and

Qualifications

• High School Diploma or equivalent training or experience.
• Food safety certification required within 90 days of entry.
• Excellent customer service and phone etiquette.
• Experience with computer skills, wireless printing, iPads and hardware maintenance.
• Basic knowledge of Medical Nutrition Therapy preferred.
• Must be motivated and able to work independently.

Responsibilities

• Initiates meal service for patients and ensures meals follow prescribed diets.
• Processes meal orders and verifies selections; assembles trays when applicable.
• Delivers meals and enhances patient experience through strong communication and care.
• Retrieves trays after meals and collaborates with dining staff to facilitate service.
• Verifies allergies and preferences; expedites service for assigned area.
• Able to process and deliver enteral supplies; works unsupervised when needed.

Skills

Customer service

Interpersonal skills

Communication skills

Independent work

Phone etiquette

Motivated

Organization skills

Education

High School Diploma

Tools

Wireless printing

iPads

Hardware maintenance

Computer skills

Job description

Baptist Health in Miami, FL is seeking a patient-focused team member to initiate meal service and ensure meals follow prescribed diets. You will process orders, assemble trays, deliver meals, and help optimize the patient experience through warm, attentive service.

The role requires a High School Diploma, food safety certification within 90 days, and strong communication. You will work with dining services, verify allergies, and support enteral supply delivery while maintaining safety and