Patient Dining Concierge (Part-Time)

St. Luke's University Health Network

Easton (Northampton County)

Sur place

USD 17 000 - 22 000

Temps partiel

14 jours+

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Résumé du poste

St. Luke’s Anderson Campus is seeking a friendly Host/Hostess for a part-time shift (2:00 PM–7:00 PM). You’ll prepare, deliver and pick up patient trays, coordinate with care teams, and ensure patient meal satisfaction in a fast-paced hospital environment.

This role emphasizes excellent customer service, clear communication, and accurate use of Vision-Meals Your Way and EPIC systems. On-the-job training is provided, with a supportive team focused on compassionate patient care.

Qualifications

  • Customer service and/or food service experience preferred, but not necessary.
  • On the job training will be provided.
  • Must communicate effectively in English.

Responsabilités

  • Assists patient with verbal patient meal selections in accordance with current nutrition care order.
  • Communicates food preferences from patient to food service department to ensure highest patient satisfaction with meal service.
  • Answers patient calls in a prompt, courteous manner, and processes requests in accordance with patient’s nutritional care order.
  • Performs minor food preparation and portioning tasks in accordance with departmental policy.
  • Demonstrates understanding and proficiency of Vision-Meals Your Way computerized ordering system.
  • Demonstrates ability to utilize EPIC for viewing and printing reports and to initiate downtime procedures.
  • Demonstrates and shares basic diet information with patients and refers to dietitian as needed.
  • Demonstrates knowledge of all diets and alternate meal options.
  • Transports patient trays.

Connaissances

Customer service
Food service
Communication
Team player

Formation

High School diploma

Outils

EPIC
Vision-Meals Your Way
Computerized ordering system

Description du poste

St. Luke’s Anderson Campus is seeking a friendly Host/Hostess for a part-time shift (2:00 PM–7:00 PM). You’ll prepare, deliver and pick up patient trays, coordinate with care teams, and ensure patient meal satisfaction in a fast-paced hospital environment.

This role emphasizes excellent customer service, clear communication, and accurate use of Vision-Meals Your Way and EPIC systems. On-the-job training is provided, with a supportive team focused on compassionate patient care.

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