Host, Food Service - Part Time

St. Luke's University Health Network; Easton (Northampton County); On-site; USD 17,000 - 22,000; Part time

Job summary

St. Luke’s Anderson Campus is seeking a friendly Host/Hostess for a part-time shift (2:00 PM–7:00 PM). You’ll prepare, deliver and pick up patient trays, coordinate with care teams, and ensure patient meal satisfaction in a fast-paced hospital environment.

This role emphasizes excellent customer service, clear communication, and accurate use of Vision-Meals Your Way and EPIC systems. On-the-job training is provided, with a supportive team focused on compassionate patient care.

Qualifications

• Customer service and/or food service experience preferred, but not necessary.
• On the job training will be provided.
• Must communicate effectively in English.

Responsibilities

• Assists patient with verbal patient meal selections in accordance with current nutrition care order.
• Communicates food preferences from patient to food service department to ensure highest patient satisfaction with meal service.
• Answers patient calls in a prompt, courteous manner, and processes requests in accordance with patient’s nutritional care order.
• Performs minor food preparation and portioning tasks in accordance with departmental policy.
• Demonstrates understanding and proficiency of Vision-Meals Your Way computerized ordering system.
• Demonstrates ability to utilize EPIC for viewing and printing reports and to initiate downtime procedures.
• Demonstrates and shares basic diet information with patients and refers to dietitian as needed.
• Demonstrates knowledge of all diets and alternate meal options.
• Transports patient trays.

Skills

Customer service

Food service

Communication

Team player

Education

High School diploma

Tools

EPIC

Vision-Meals Your Way

Computerized ordering system

Job description

St. Luke’s is proud of the skills, experience and compassion of its employees. The employees of St. Luke’s are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient’s ability to pay for health care.

Shape the Future of Heart Care at St. Luke’s Anderson Campus!

We’re entering an exciting chapter in St. Luke’s history—our largest expansion ever is opening Fall 2026. At our brand-new, state-of-the-art Heart Hospital, you’ll work directly with patients and deliver life-changing care using the latest technology and treatments.

This 350,000-square-foot expansion will, ultimately, add 150 inpatient beds, 10 cutting-edge operating rooms, and 10 advanced interventional suites, strengthening our leadership in cardiology and tertiary services.

Since opening in 2011 on a beautiful 500-acre campus, Anderson has grown into a nationally recognized teaching hospital and a designated 100 Top Hospital. We are home to a Trauma Center and the region’s most advanced tertiary obstetrics program. This growth is driven by the dedication and compassion of our physicians, nurses, and care teams—and patient demand continues to rise.

Now, we’re looking for flexible, team-oriented professionals ready to thrive in a dynamic, fast-growing environment. This is more than a career—it’s your chance to make a lasting impact on your community and help shape the future of heart care.

Join us. Be part of something extraordinary.

WORK SCHEDULE:

Part-time 2:00 PM - 7:00 PM

The Host/Hostess is responsible for preparing, delivering and picking up trays for patients; communicating pertinent information regarding menu preferences; delivering nourishments; taking inventory of floor supplies and re-supplying them to a par level. Works with the patient and patient’s family, nursing, and food service support to maximize patient meal satisfaction. Practices exceptional customer service at all times. Serves as a primary liaison between patients and food service operations.

JOB DUTIES AND RESPONSIBILITIES:

• Assists patient with verbal patient meal selections in accordance with current nutrition care order.
• Communicates effectively and clearly. Communicates food preferences from patient to food service department to ensure highest patient satisfaction with meal service. Communicates frequently with the patient care team for any patient who is problematic, in isolation, or incapable of menu completion to grow insight into known preferences or family requests.
• Answers patient calls in a prompt, courteous manner, and processes requests in accordance with patient’s nutritional care order.
• Performs minor food preparation and portioning tasks in accordance with departmental policy.
• Demonstrates comprehensive understanding and proficiency of Vision-Meals Your Way computerized ordering system.
• Demonstrates ability to utilize EPIC for the purpose of viewing and printing reports and to initiate downtime procedures.
• Demonstrates and shares basic diet information with patients. Refers dietitian to address further education or concerns.
• Demonstrates knowledge of all diets and alternate meal options.
• Transports patient trays.

PHYSICAL AND SENSORY REQUIREMENTS:

Walking for up to 7 hours, 30 minutes at a time; sitting for up to 1 hour at a time and standing up to 1 ½ hours for 30 minutes at a time. Frequently uses handling and occasionally twisting/turning, lifting (1-50 lb.), carrying (1-50 lb.), pushing (1-50 lb.), and pulling (1-50 lb.). When performing essential functions, occasionally involves with stooping/bending, climbing, reaching above shoulder level. Employee must have the ability to hear normal conversation, have general vision, far vision, and peripheral vision.

EDUCATION:

High School graduate or equivalent preferred. Must be able to communicate effectively in English.

TRAINING AND EXPERIENCE:

Customer service and/or food service experience preferred, but not necessary. On job training will be provided.

St. Luke’s University Health Network is an Equal Opportunity Employer.