Patient Coordinator - Temporary Position for a Maternity Leave

Silverlakedental; New Brighton (MN); On-site; USD 40,000 - 50,000; Full time

Job summary

A dental practice in New Brighton, MN is seeking a detail-oriented and friendly temporary Front Office Administrator during maternity leave. The role involves greeting patients, managing inquiries, and scheduling. Ideal candidates should have experience in a dental front office or similar role, strong communication skills, and be comfortable with insurance verification. This offers a supportive environment to help patients feel cared for.

Qualifications

• Experience in a dental front office or similar patient-facing admin role.
• Strong scheduling and phone communication skills.
• Ability to explain treatment clearly and professionally.
• Comfort working with insurance benefits and verifying coverage.

Responsibilities

• Greet patients and provide a warm, helpful experience.
• Answer phones, manage inquiries, and assist with scheduling.
• Obtain and interpret dental insurance benefit breakdowns.

Skills

Customer service

Scheduling

Phone communication

Insurance verification

Organizational skills

Job description

We're looking for a detail-oriented and friendly temporary Front Office Administrator to support our team during a maternity leave. If you enjoy helping patients feel taken care of from the moment they call or walk in, this role will fit you well.

What You'll Do

• Greet patients and provide a warm, helpful experience
• Answer phones, manage inquiries, and assist with scheduling
• Review treatment plans and discuss next steps confidently with patients
• Obtain and interpret dental insurance benefit breakdowns
• Support the team with daily office flow and communication
• Maintain accuracy, reliability, and timeliness in all tasks

What We're Looking For

• Experience in a dental front office or similar patient-facing admin role - customer service is a must
• Strong scheduling and phone communication skills
• Ability to explain treatment clearly and professionally
• Comfort working with insurance benefits and verifying coverage
• A dependable team player who stays organized and proactive

If you're someone who can jump in, support our busy schedule, and keep things running smoothly, we'd love to hear from you.