Patient Coordinator - Part Time

Akumin®; Vallejo (CA); On-site; USD 30,000 - 40,000; Part time

Job summary

A leading healthcare provider is seeking a Patient Coordinator to enhance the patient experience. This part-time role involves greeting patients, ensuring proper documentation, and assisting with patient care. The ideal candidate will have strong customer service skills and the ability to work at multiple locations. Join a diverse team dedicated to providing exceptional care.

Qualifications

• Strong customer service skills required.
• CPR Certification must be obtained prior to hire.
• Ability to work at multiple locations.

Responsibilities

• Greets and assists patients and customers.
• Ensures accuracy of patient records.
• Schedules patient appointments and obtains insurance verification.

Skills

Customer Service

Organizational Skills

Multi-tasking

Bilingual in Spanish

Education

High School Diploma

Tools

Computer Applications

Job description

Patient Coordinator - Part Time

Patient Coordinator - Part Time

Apply locations: Vallejo, CA; Fairfield, CA; Vacaville, CA; Stockton, CA

Time type: Part time

Posted on: Posted 7 Days Ago

Job requisition id: 2025-4576

The Patient Coordinator is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment.

This position requires commuting to Santa Rosa and Ukiah.

Specific duties include, but are not limited to:

• Greets and assists patients, customers, and visitors in person and over the phone.
• Performs patient registration in various systems.
• Answers all phone calls in a professional and courteous manner.
• May collect monies for time-of-service patient responsibility.
• May verify insurance coverage and obtain prior authorization.

Patient Assistance:

• May perform preliminary screening of patients prior to procedures, including medical history.
• May transport patients to/from the exam room.
• May assist in patient transfer on/off the exam table.
• May provide the patient with preliminary and post-procedure instructions.

Work Area & Supply Preparation:

• In the mobile setting, may assist in preparing the unit for transport.
• Maintain a clean and organized work area.
• Order supplies and ensure the work area is properly stocked.

Documentation:

• Ensure accuracy of patient records.
• Schedule patient appointments and obtain insurance verification and/or authorization.
• Prepare medical records for physicians, patients, and customers.
• Ensure accurate documentation of patient visits in electronic systems and on written documents.
• Assist clinical staff with documentation and image delivery.
• Perform all duties within HIPAA regulations.
• Other duties as assigned.

Position Requirements:

• High School Diploma or equivalent required.
• CPR Certification must be obtained prior to hire for Mobile Radiology and Oncology.
• CPR Certification is a plus for Fixed Radiology.
• Valid state driver's license required, as applicable.
• Ability to work at multiple locations required.
• Strong customer service skills.
• Organizational and multi-tasking skills.
• Basic knowledge of computer applications and programs.
• Local travel may be required.
• The COVID-19 vaccination may be a condition of employment.
• Pre-employment background check and drug screen required.

Preferred:

• Six months customer service or related experience and/or training.
• Knowledge of medical terminology is a plus.
• Bilingual in Spanish is a plus.

Physical Requirements:

May be exposed to outside weather conditions, magnetic fields, radioactive materials, blood, body fluids, infectious diseases, noise, and travel.

More than 50% of the time:

• Sit, stand, walk.
• Repetitive movements.
• Communicate with patients.

Less than 50% of the time:

• Stoop, kneel, crawl.
• Climb, balance.
• Move non-ambulatory patients.

Residents in CA, WA, Jersey City, NJ, NY, and CO can view pay range information here.

Akumin is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, veteran status, or disability.