Patient Access Specialist - Twin Falls Radiology

St. Luke’s Health System; Davis (CA); On-site; USD 35,000 - 45,000; Part time

Job summary

An established industry player is seeking a dedicated Patient Access Specialist to enhance patient experiences. This part-time role involves vital tasks such as registration and scheduling, ensuring seamless communication with patients and caregivers. With a focus on exceptional service, you will be the first point of contact for patients, making a significant impact on their journey. The company offers a supportive culture and a robust benefits package, including wellness options and career development opportunities. If you are passionate about making a difference in healthcare, this position is perfect for you.

Benefits

On-site massages

On-site counseling

Employee Assistance Program

Wellness tool access

Career development offerings

Qualifications

• 1 year of relevant experience in a customer service role.
• High School Diploma or Equivalent is required.

Responsibilities

• Registration, scheduling, and referral coordination for patients.
• Provide financial options and explain insurance coverage.

Skills

Customer Service

Communication Skills

Scheduling

Financial Coordination

Education

High School Diploma or Equivalent

Tools

Patient Management Software

Communication Tools

Job description

Overview

At St. Luke’s, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences.

This customer service position is often the first person a patient encounters when entering St. Luke’s Radiology in Twin Falls. This important role supports exceptional interactions to ensure professional, timely and accurate written and verbal communication with both patients and caregivers (both in person and by phone).

Shift details: Part-time (~24 hours a week) variable schedule Monday-Friday between 8am-7pm

What you can expect from this role:

• Registration, scheduling, and referral coordination for patients
• Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates
• Use a variety of technologies, tools and resources to support departmental workflows
• Other duties as assigned

Minimum Qualifications for this Role:

• Education: High School Diploma or Equivalent.
• Experience: 1 year relevant experience

What’s in it for you

At St. Luke’s, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Virgin Pulse Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.

St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.