Patient Coordinator - Part Time

Akumin Inc.; Fairfield (CA); On-site; USD 35,000 - 55,000; Part time

Job summary

An established industry player is seeking a dedicated Patient Coordinator to enhance patient experiences through exceptional customer service. This part-time role involves greeting patients, managing documentation, and ensuring a seamless patient journey during appointments. Ideal candidates will possess strong organizational skills and a commitment to patient care. Join a dynamic team where your contributions will significantly impact patient satisfaction and care quality. If you are passionate about healthcare and thrive in a fast-paced environment, this opportunity is perfect for you.

Qualifications

• Strong customer service and organizational skills are essential.
• Basic computer knowledge is required for documentation.

Responsibilities

• Assist patients in person and over the phone, ensuring a positive experience.
• Perform patient registration and maintain accurate records.

Skills

Customer Service

Organizational Skills

Multi-tasking

Basic Computer Knowledge

Bilingual in Spanish

Education

High School Diploma or equivalent

Job description

Patient Coordinator - Part Time

Patient Coordinator - Part Time

Apply locations: Vallejo, CA; Fairfield, CA; Vacaville, CA; Stockton, CA

Time type: Part time

Posted on: Posted 3 Days Ago

Job requisition id: 2025-4576

The Patient Coordinator is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment.

This position requires commuting to Santa Rosa and Ukiah.

Specific duties include, but are not limited to:

1. Greets and assists patients, customers, and visitors in person and over the phone.
2. Performs patient registration in various systems.
3. Answers all phone calls in a professional and courteous manner.
4. May collect monies for time-of-service patient responsibility.
5. May verify insurance coverage and obtain prior authorization.

Patient Assistance:

1. May perform preliminary screening of patients prior to procedures, including medical history.
2. May transport patients to/from the exam room.
3. May assist in patient transfer on/off the exam table.
4. May provide preliminary and post-procedure instructions to patients.

Work Area & Supply Preparation

1. In the mobile setting, may assist in preparing the unit for transport.
2. Maintain a clean and organized work area.
3. Order supplies and ensure the work area is properly stocked.

Documentation

1. Ensure accuracy of patient records.
2. Schedule patient appointments and verify insurance and/or obtain authorization.
3. Prepare medical records for physicians, patients, and customers.
4. Ensure accurate documentation of patient visits in electronic systems and written documents.
5. Assist clinical staff with documentation and image delivery.
6. Perform all duties within HIPAA regulations.
7. Other duties as assigned.

Position Requirements:

1. High School Diploma or equivalent required.
2. CPR certification required for Mobile Radiology and Oncology; plus for Fixed Radiology, CPR is a plus.
3. Valid state driver's license required, as applicable.
4. Ability to work at multiple locations.
5. Strong customer service, organizational, and multi-tasking skills.
6. Basic computer knowledge.
7. Local travel may be required.
8. COVID-19 vaccination may be a condition of employment.
9. Pre-employment background check and drug screening required.

Preferred:

1. Six months of customer service or related experience.
2. Knowledge of medical terminology.
3. Bilingual in Spanish (a plus).

Physical Requirements:

May be exposed to weather, magnetic fields, radioactive materials, blood/body fluids, infectious diseases, noise, and travel.

More than 50% of the time: sit, stand, walk, repetitive movements, communicate with patients.

Less than 50% of the time: stoop, kneel, crawl, climb, carry, and lift.

Residents in CA, WA, Jersey City, NJ, NY, and CO can view pay range information here.

Akumin is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, veteran status, or disability.