Patient Coordinator (Medical Receptionist - Full Time) - Norwalk

Schweiger Dermatology Group; Norwalk (CT); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K eligibility

Company HSA contribution

Personal holiday on birthday

Short Term Disability

Employee discounts on products

Pre-tax savings for public transit

Job summary

An established industry player is seeking a Full-Time Patient Coordinator to join their Norwalk office. This role requires a dedicated professional to execute front office duties, support patients and providers, and ensure a positive experience for all callers. The ideal candidate will have previous healthcare experience and strong communication skills. You'll be part of a supportive team in a positive work environment, with opportunities for growth and learning. If you're looking to make a difference in patient care and thrive in a dynamic setting, this is the perfect opportunity for you.

Qualifications

• Previous healthcare experience is required for this role.
• Experience with EMR software and scheduling systems is preferred.

Responsibilities

• Handle incoming calls and scheduling tasks efficiently.
• Promote a welcoming atmosphere for patients and providers.
• Perform inventory and supply stocking as needed.

Skills

Healthcare experience

Communication skills

Interpersonal skills

Organizational skills

Customer service skills

Computer savvy

Tools

EMR software

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Schweiger Dermatology Group's Ultimate Employee Experience:

• Multiple office locations, find an opportunity near your home.
• Positive work environment with the tools you need to do your job and grow.
• Full-time employees (30+ hours per week) are eligible for:
  • Medical (TeleHealth included), HSA/FSA, Dental, Vision by 1st of the month after hire date.
  • Company HSA contribution.
  • Eligible for 401K.
  • Your birthday is an additional personal holiday.
  • Company Sponsored Short Term Disability.
  • Pre-tax savings available for public transit commuters.
• Part-time employees (less than 30 hours) are eligible for Dental, Vision, and 401K on 1st of the month after date of hire.
• Employee discounts on Schweiger Dermatology Group skin care products & cosmetic services.

Job Summary: Full-Time Patient Coordinator at our Norwalk Office. The Patient Coordinator executes all front office duties and provides support to patients, providers, and support staff. Previous healthcare experience is required.

Schedule: Full time, 30+ hours per week. Availability Monday through Friday with rotating Saturdays during business hours of 7am-7pm. Open flexibility to help cover in a team environment is needed.

Patient Coordinator/Medical Receptionist Responsibilities:

• Proficiently and efficiently handle all incoming phone calls, scheduling-related tasks and online leads in a timely and knowledgeable fashion while creating a positive phone call experience for each caller.
• Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective provider(s).
• Understand provider to patient flow and anticipate provider’s next steps to the best of their ability.
• Perform inventory responsibilities and stocking of supplies and equipment as requested.
• Attend all in-house training and continued education opportunities.

Qualifications:

• Healthcare experience is required.
• Medical Receptionist experience preferred.
• Experience using EMR software and patient scheduling systems preferred.
• Must be computer savvy and familiar with Microsoft Word, Excel, and Outlook.
• Strong communication, interpersonal, and organizational skills.
• Excellent patient relation and customer service skills.
• Must be a professional, reliable, and dedicated employee.
• Prior experience working in a dermatology/medical environment preferred.
• Open availability to work during weekdays and weekends.