Patient Experience & Front Office Coordinator

Schweiger; New London (CT); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical

HSA/FSA

Dental

Vision

401K

Short Term Disability

Transit benefits

Birthday holiday

Job summary

Schweiger is seeking a Full-Time Patient Coordinator for our New London Office. The role handles all front office duties and supports patients, providers, and staff with a friendly, professional approach.

Open to no experience but with an interest in healthcare; dermatology/medical environment preferred. Schedule is Monday–Friday with rotating Saturdays within 7am–7pm hours. Full-time 30+ hours, benefits include medical, HSA/FSA, dental, vision, 401K, and more.

Qualifications

• Healthcare experience is required.
• Medical Receptionist Experience preferred.
• Experience using EMR software and patient scheduling systems preferred.
• Must be computer savvy and familiar with Microsoft Word, Excel and Outlook.
• Strong communication, interpersonal, and organizational skills.
• Excellent patient relation and customer services skills.
• Must be professional, reliable and dedicated employee.
• Prefer prior experience working in a dermatology / medical environment preferred.
• Open availability to work during weekdays and weekends.

Responsibilities

• Handle all incoming phone calls, scheduling-related tasks and online leads in a timely and knowledgeable fashion.
• Create a positive phone call experience for each caller and promote a professional atmosphere for patients and providers.
• Understand provider to patient flow and anticipate provider’s next steps to the best of your ability.
• Perform inventory responsibilities and stocking of supplies and equipment as requested.
• Attend all in-house training and continued education opportunities.

Skills

Healthcare experience

Customer service

Strong communication

Teamwork

Attention to detail

Tools

EMR software

Microsoft Word/Excel/Outlook

Job description

Schweiger is seeking a Full-Time Patient Coordinator for our New London Office. The role handles all front office duties and supports patients, providers, and staff with a friendly, professional approach.

Open to no experience but with an interest in healthcare; dermatology/medical environment preferred. Schedule is Monday–Friday with rotating Saturdays within 7am–7pm hours. Full-time 30+ hours, benefits include medical, HSA/FSA, dental, vision, 401K, and more.