Patient Coordinator Lead

CHOICE Healthcare Services; Sparks (NV); Presencial; USD 22.000 - 30.000; Tempo integral

Resumo da vaga

CHOICE Healthcare Services is seeking a Patient Coordinator (Front Office Receptionist) to manage scheduling, check-in/out, and front desk operations. The role emphasizes patient communication, payments processing, and coordination with caregivers to ensure smooth visits for pediatric patients.

Ideal candidates have a high school diploma and at least 6 months of healthcare front office experience, with Spanish language skills preferred to serve diverse families in the Southwest US.

Qualificações

• High school diploma or equivalent required or achievable.
• 6+ months of healthcare/dental front office experience preferred.
• Bilingual in Spanish preferred.

Responsabilidades

• Schedule treatment and recall appointments.
• Check patients in and out; verify information on file.
• Process payments and manage payments from patients.
• Verify insurance eligibility and benefits.
• Answer calls throughout the day and manage front desk duties.
• Maintain daily sign-in sheet and input documents into the system.

Conhecimentos

Payment processing

Phone calls

Appointment scheduling

Customer service

Teamwork

Formação

High school diploma or equivalent

Descrição da vaga

Patient Coordinator (Front Office Receptionist)

Have you had a positive impact on someone’s life today? Do you enjoy bringing smiles to children and their families? At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities.

What we provide to you as a CHOICE teammate

• Care for your wellbeing and work-life balance
• Career development
• Professional and personal growth
• Experienced leadership support
• Fun and supportive team dynamic with events and celebrations
• Excellent compensation and comprehensive benefit package

Summary

Schedules appointments, performs check-in and out duties, assists with checkout duties as needed, and performs administrative duties.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Collect and process payments
• When we receive authorizations back in the mail imports and calls parents
• Schedules treatment appointments and recall appointments
• Confirms treatment appointments
• Takes calls throughout the day
• Process No Show ReportsSchedules patients from ASAP List
• Checks patients in and out
• Verifies info on file
• Verifies eligibility with insurance
• Calls patients when past 10 mins
• Confirms observation appointments
• Schedules observation appointments
• Works on daily sign in sheet
• Scans in NPP, and enters it in the system
• Regular, predictable attendance is required
• Ability to get along and work effectively with others

Education and/or Experience

• High school diploma or equivalent
• 6+ months of healthcare/dental front office experience is preferred
• Bilingual in Spanish is preferred