Patient Coordinator

CHOICE Healthcare Services; North Las Vegas (NV); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Comprehensive benefit package

Job summary

CHOICE Healthcare Services is seeking a Patient Coordinator - Ortho to manage front office duties in our Nevada practice. You will schedule appointments, check in/out patients, collect payments, and support daily administrative tasks with a friendly, patient-focused approach.

The role requires a high school diploma or equivalent; 6+ months of healthcare/dental front office experience is preferred, and Spanish bilingual skills are a plus. Regular attendance and teamwork are essential.

Qualifications

• High school diploma or equivalent.
• 6+ months of healthcare/dental front office experience preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Schedule treatment and recall appointments.
• Check in and out patients and collect payments.
• Process authorizations back in the mail imports and calls parents.
• Verify patient information and eligibility with insurance.
• Answer calls and manage daily sign-in sheet.
• Maintain daily notes and patient records in the system.

Skills

Front desk experience

Patient scheduling

Payments processing

Bilingual Spanish

Education

High school diploma or equivalent

Job description

Patient Coordinator - Ortho

The Patient Coordinator (Front Office Receptionist) schedules appointments, performs check-in and out duties, assists with checkout duties as needed, and performs administrative duties.

At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities.

What we provide to you as a CHOICE teammate

• Care for your wellbeing and work-life balance
• Professional and personal growth
• Experienced leadership support
• Fun and supportive team dynamic with events and celebrations
• Comprehensive benefit package

Essential Duties and Responsibilities

include the following. Other duties may be assigned.

• Collect and process payments
• When we receive authorizations back in the mail imports and calls parents
• Schedules treatment appointments and recall appointments
• Confirms treatment appointments
• Takes calls throughout the day
• Process No Show Reports
• Schedules patients from ASAP List
• Checks patients in and out
• Verifies info on file
• Verifies eligibility with insurance
• Calls patients when past 10 mins
• Confirms observation appointments
• Schedules observation appointments
• Works on daily sign in sheet
• Scans in NPP, and enters it in the system
• Regular, predictable attendance is required
• Ability to get along and work effectively with others

Education and/or Experience

• High school diploma or equivalent
• 6+ months of healthcare/dental front office experience is preferred
• Bilingual in Spanish is preferred