Bilingual Patient Coordinator

Choice Healthcare Services; Albuquerque (NM); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

Care for wellbeing and work-life bal

Professional and personal growth

Experienced leadership support

Fun and supportive team

Comprehensive benefit package

Job summary

Choice Healthcare Services in Albuquerque, NM is seeking a Patient Coordinator - Ortho to manage the front desk, schedule appointments, collect payments, and support patients and families.

The role emphasizes accurate administrative tasks, insurance verification, and reliable attendance. Bilingual Spanish is a plus; previous dental front office experience preferred. This position offers a collaborative environment with opportunities for growth and a comprehensive benefits package.

Qualifications

• High school diploma or equivalent.
• 6+ months of healthcare/dental front office experience is preferred.
• Bilingual in Spanish is preferred.

Responsibilities

• Collect and process payments.
• When we receive authorizations back in the mail imports and calls parents.
• Schedules treatment appointments and recall appointments.
• Confirms treatment appointments.
• Takes calls throughout the day.
• Process No Show Reports.
• Schedules patients from ASAP List.
• Checks patients in and out.
• Verifies info on file.
• Verifies eligibility with insurance.
• Calls patients when past 10 mins.
• Confirms observation appointments.
• Schedules observation appointments.
• Works on daily sign in sheet.
• Scans in NPP, and enters it in the system.

Education

High school diploma or equivalent

6+ months healthcare/dental front office experience

Bilingual in Spanish

Job description

Overview

Patient Coordinator - Ortho

Summary:The Patient Coordinator (Front Office Receptionist) schedules appointments, performs check-in and out duties, assists with checkout duties as needed, and performs administrative duties.

At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities.

What we provide to you as a CHOICE teammate:

• Care for your wellbeing and work-life balance
• Professional and personal growth
• Experienced leadership support
• Fun and supportive team dynamic with events and celebrations
• Comprehensive benefit package

Responsibilities

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

• Collect and process payments
• When we receive authorizations back in the mail imports and calls parents
• Schedules treatment appointments and recall appointments
• Confirms treatment appointments
• Takes calls throughout the day

• Process No Show Reports
• Schedules patients from ASAP List
• Checks patients in and out
• Verifies info on file
• Verifies eligibility with insurance

• Calls patients when past 10 mins
• Confirms observation appointments
• Schedules observation appointments
• Works on daily sign in sheet
• Scans in NPP, and enters it in the system

• Regular, predictable attendance is required
• Ability to get along and work effectively with others

Qualifications

Education and/or Experience:

• High school diploma or equivalent

• 6+ months of healthcare/dental front office experience is preferred

• Bilingual in Spanish is preferred