Patient Coordinator

Choice Healthcare Services; Albuquerque (NM); Presencial; USD 19.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Care for wellbeing and balance

Professional and personal growth

Experienced leadership support

Fun and supportive team with events

Comprehensive benefit package

Descripción de la vacante

Choice Healthcare Services in Albuquerque, NM is hiring a Patient Coordinator (Ortho) to greet families, schedule visits, process payments, and manage front-desk duties. This role supports efficient patient flow and accurate medical record handling in a pediatric dental setting.

Qualifications include a high school diploma and at least 6 months in healthcare front office; bilingual Spanish is preferred. The ideal candidate works well with a team and delivers friendly, professional service.

Formación

• High school diploma or equivalent.
• 6+ months of healthcare/dental front office experience preferred.
• Bilingual in Spanish preferred.

Responsabilidades

• Collect and process payments.
• Handle authorizations and contact parents by mail or calls.
• Schedules treatment and recall appointments.
• Confirms treatment appointments.
• Takes calls throughout the day.
• Process No Show Reports and manage ASAP/observation lists.
• Verifies information on file and insurance eligibility.
• Checks patients in and out and scans documents into the system.

Conocimientos

Front desk reception

Customer service

Communication skills

Bilingual Spanish

Educación

High school diploma or equivalent

Descripción del empleo

Overview

Patient Coordinator - Ortho

Summary:The Patient Coordinator (Front Office Receptionist) schedules appointments, performs check-in and out duties, assists with checkout duties as needed, and performs administrative duties.

At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities.

What we provide to you as a CHOICE teammate:

• Care for your wellbeing and work-life balance
• Professional and personal growth
• Experienced leadership support
• Fun and supportive team dynamic with events and celebrations
• Comprehensive benefit package

Responsibilities

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

• Collect and process payments
• When we receive authorizations back in the mail imports and calls parents
• Schedules treatment appointments and recall appointments
• Confirms treatment appointments
• Takes calls throughout the day

• Process No Show Reports
• Schedules patients from ASAP List
• Checks patients in and out
• Verifies info on file
• Verifies eligibility with insurance

• Calls patients when past 10 mins
• Confirms observation appointments
• Schedules observation appointments
• Works on daily sign in sheet
• Scans in NPP, and enters it in the system

• Regular, predictable attendance is required
• Ability to get along and work effectively with others

Qualifications

Education and/or Experience:

• High school diploma or equivalent

• 6+ months of healthcare/dental front office experience is preferred

• Bilingual in Spanish is preferred