Chiropractic AssistantReception

HealthSource Chiropractic of St. Cloud; Saint Cloud (MN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee discounts

Free uniforms

Paid time off

Profit sharing

Job summary

HealthSource Chiropractic of St. Cloud is seeking an energetic administrative assistant to join our fast-paced clinic. You’ll handle insurance verifications, data entry, and patient accounts while delivering friendly customer service and accurate documentation.

In this role you’ll assist with marketing campaigns, scheduling, and maintaining HIPAA compliance, ensuring a smooth patient experience from check-in to checkout in a collaborative team environment.

Qualifications

• Two-year degree preferred but not required.
• Previous customer service experience required.
• Proficiency in Microsoft Office and Windows is required.

Responsibilities

• Insurance verifications
• Make product and supplement recommendations based on the doctor’s treatment plan
• Data Entry
• Calling patients to schedule
• Assist with marketing campaigns, creative content, community outreach
• Weekly patient reporting
• Maintain confidentiality as it pertains to HIPAA guidelines
• Work with the rest of the team to keep the clinic clean and clutter-free
• Manage patient flow between Doctor, Rehab, and Front Desk to ensure Patient experience is efficient, fun, and effective
• Maintain patient accounts by obtaining, recording, and updating personal and financial information
• Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims
• Maintain business office inventory
• Other Administrative tasks

Skills

Customer service

Phone skills

Communication

Data entry

People skills

Education

Two-year degree or higher

Tools

Microsoft Office

Windows OS

Job description

Benefits:

• 401(k)


• 401(k) matching


• Employee discounts


• Free uniforms


• Paid time off


• Profit sharing

If health and wellness are important to you, and you have a passion for helping people improve their lives and health, this may be the perfect position for you!

We are a fast-paced, upbeat chiropractic and massage clinic helping patients get back to doing what they love through chiropractic care, progressive rehab (PT), massage, acupuncture, laser, spinal deompression, nutrition and other wellness services.

If you are energetic, friendly, fun, purpose-driven, motivated, and a team player, we should talk! And because everything in our office moves quickly and there are multiple tasks to be completed, your strong phone, computer, and people skills are all vital.

You’ll be involved in many areas of the practice including promotional communications, answering phones, customer service, data entry, assisting with therapies and handling finances.

Who you are:

• Do you have a gift for meeting new people and getting them to like you?


• Do people look to you first for help because they know it will get done?


• Are you quick to smile and have contagious enthusiasm?


• Do you derive a great deal of pleasure and strength from developing professional relationships with clients?


• Do you have a conscientiousness for doing things right and following tasks through to completion?

What you will do:

• Insurance verifications


• Make product and supplement recommendations based on the doctor’s treatment plan


• Data Entry


• Calling patients to schedule


• Assist with marketing campaigns, creative content, community outreach


• Weekly patient reporting


• Maintain confidentiality as it pertains to HIPAA guidelines


• Work with the rest of the team to keep the clinic clean and clutter-free


• Manage patient flow between Doctor, Rehab, and Front Desk to ensure Patient experience is efficient, fun, and effective


• Maintain patient accounts by obtaining, recording, and updating personal and financial information
  
• Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims


• Maintain business office inventory


• Other Administrative tasks

What you need

• Two-year degree or more is preferred but not required


• Previous experience in customer service must be demonstrated


• Proficiency in Microsoft Office and Windows is required