Patient Coordinator at Vincent Team Orthodontics

Specialty Dental Brands; Sandy (UT); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k)

Paid holidays

Paid time off

Job summary

Vincent Team Orthodontics in Sandy, UT is seeking a Patient Coordinator to manage scheduling, patient communication, and administrative tasks within a fast-paced orthodontic practice. You will ensure accurate appointment times, coordinate pre- and post-visit activities, and support the clinical team with documentation and patient inquiries.

Ideal candidates have strong organizational and communication skills, familiarity with dental software, and a patient-centered approach to service delivery.

Qualifications

• High school diploma or equivalent required.
• Previous experience in dental or healthcare scheduling preferred.
• Familiarity with dental practice management software is a plus.

Responsibilities

• Schedule all patient appointments with accurate time allocation.
• Confirm appointments align with provider and operatory availability.
• Coordinate pre- and post-visit follow-ups as directed by the clinical team.
• Communicate preparation, financial expectations, and timelines clearly.
• Assist with check-in/check-out and patient questions.
• Maintain records, collect and upload documentation.
• Verify referrals and obtain insurance authorizations as needed.
• Monitor supplies and support daily operations.
• Participate in staff meetings and training.
• Provide coverage during high-volume periods.

Skills

Organizational skills

Multitasking

Communication skills

Patient service

Education

High school diploma

Some college coursework

Tools

Dentrix

Eaglesoft

Job description

Patient Coordinator at Vincent Team Orthodontics

Sandy, UT

The Patient Coordinator plays a vital role in ensuring smooth scheduling, preparation, and follow-up for patient appointments. This position supports patients throughout their care experience, coordinates communication between providers and patients, and ensures all clinical and administrative needs are met.

• Schedule all patient appointments, ensuring accuracy in time allocation, provider availability, and operatory needs.
• Confirm appointments are appropriately spaced and aligned with provider and operatory availability.
• Coordinate pre-appointment and follow-up visits as directed by the clinical team.
• Contact patients to confirm appointments and provide preparation and follow-up instructions.
• Clearly communicate preparation instructions, financial expectations, and appointment timelines.
• Address patient questions and concerns in a professional and compassionate manner.
• Ensure all required documentation, including consent forms, medical histories, referrals, and imaging, is collected, reviewed, and uploaded into patient records.
• Assist with verifying referrals and obtaining insurance authorizations prior to scheduled appointments, as needed.
• Maintain the appointment calendar and alert the Office Manager or clinical team of any conflicts or changes.
• Monitor and reorder supplies as needed to support daily operations.
• Assist patients at check-in and check-out when necessary.
• Support administrative projects and provide coverage during absences or high-volume periods.
• Participate in regular staff meetings and training sessions.
• Perform other duties and responsibilities assigned by management.

Requirements

Qualifications & Experience:

• High school diploma or equivalent required; some college coursework or healthcare-related education preferred.
• Previous experience in dental or healthcare scheduling preferred.
• Strong organizational and multitasking skills.
• Excellent communication and patient service skills.
• Familiarity with dental practice management software (e.g., Dentrix, Eaglesoft) is a plus.
• Team members are expected to uphold the culture outlined in the SDB Handbook, with a focus on our core values and any additional responsibilities as defined.

Why Join Us?

• Medical, Dental, Vision, and 401(k)
• Paid holidays
• Paid time off